Rest of World (ROW)

If you are outside the UK and USA and would like to send us a test directly, please follow the instructions below.

General Information on Sensitest Tests for Overseas veterinarians

Samples: Serum is required for overseas samples not whole blood. This can be frozen if necessary beforehand. Please ensure sufficient serum is sent to perform the test(s).

Packaging of Samples

Place the serum tube(s) in a leak proof container and biohazard bag and then pack securely with cushioning material in secondary packaging that is strong enough to withstand handling encountered during transport overseas shipping.

Submission Forms:

Fully completed submission forms MUST accompany each sample – download here

Laboratory Address

Please send samples to:
Avacta Animal Health
Unit 651, Thorp Arch Estate
Leeds, LS23 7FZ
UNITED KINGDOM

Please email us when you send a sample to advise us of the shipment date and name of animal in order that we can contact you upon receipt of the sample.

Import Licences:

For EU countries, Norway, Switzerland and Liechtenstein
Please print the Facilitation letter and include this in the external paperwork of the packaging, as it will speed up procedures at border control.

For Channel Islands
Please print a copy of your Import Licence.

For non-EU countries
A General Import Licence issued by DEFRA/AHVLA and a Consignment Letter are required:

“Animal by-products for the use in in-vitro and in-vivo laboratory research and diagnostic use which have undergone processing to such an extent that they should be regarded as processed and out of scope of the animal by-products Regulation (EU) No 142/2011;

General Import Licence is available to download and print to accompany your sample submission.

Consignment Declaration Template – a template is provided for you to copy onto your practice letterhead – remember to sign it!

Failure to include the correct documentation will compromise our service by the seizure of serum samples at border posts!

New Customer Form

If this is the first time you have used our service please complete a New Customer Form and send with the sample or via email in advance.

Price and Payment Terms

The same price as our UK veterinary customers will be applied to overseas veterinarians. Please contact us for a current price list.

Payment is required in advance and a proforma invoice will be issued to you on receipt of the sample. Please ensure payment is made promptly as this may delay the issue of results.

Where a veterinarian becomes an established customer (3 months of trading) a trading account with credit terms (payment 30 days by bank transfer) may be set up. Please speak to a Customer Services Supervisor to do this.


Checklist

AAHSF Submission Form PDF Must accompany all samples
AAHNCF New Customer Form Template for completion Complete the first time you trade
AHVLA EU Facilitation Letter PDF For EU members, Norway, Switzerland & Liechtenstein
IMPGEN2013/01 Channel Islands Import Licence PDF For Channel Islands
IMPGEN2014/02 Non EU General Import Licence PDF For non-EU countries
AAHCL2014 Consignment Letter Template for completion For non-EU countries
AAHPL2014 Price List Contact us for a current list customerservices@avacta.com